Contact Us

Please contact the Merck Vaccine Reimbursement Support Center using the most convenient method for your office.

Phone: 800-734-6282
Monday – Friday, 9:00 am – 8:00 pm (et)
Fax: 888-625-6587

Voicemail is available to record requests received outside of normal business hours. All requests, regardless of how they are communicated (phone or fax), will be acknowledged within one business day of receipt.